ServerScan, LLC
Introduction:
ServerScan respects your privacy, and is committed to protecting and safeguarding the privacy of all of its valuable customers. This privacy policy describes the practices of ServerScan in collecting, using, and safeguarding the private information that may be obtained through use of ServerScan's services.
GDPR and Related Privacy Laws
With regard to the requirements of the General Data Protection Regulation (“GDPR”) as well as any similar data privacy regulations: ServerScan acts as a data controller for customers’ own account and order information (such as billing and account details) submitted during the order process, as well as for analytics data used for promotional purposes. ServerScan acts as a data processor for personal data contained within scan targets or configurations that customers submit for scanning, since that data is processed on the customer’s behalf and for their purposes. Any individual with questions regarding their personal information and how it is used by ServerScan should contact us by email.
Non-Personal Information
ServerScan utilizes cookies and other similar resources to collect, analyze, and store non-personal information and tracking data of website visitors. This non-personal information may include the browser type, ISP, referring page, visitor's IP address, operating system, date/time, and clickstream data. Third-party software is used by ServerScan to assist in collecting and analyzing this information for the purpose of improving ServerScan's services.
Personal Information Collection
Personally-identifiable information is collected by ServerScan from visitors after obtaining consent, which is obtained through our website as customers voluntarily subscribe to ServerScan services, or request further information. Personal information is not collected as visitors simply browse the website. ServerScan may use this information to contact customers for the following legitimate business purposes: providing products and services, customer service, renewal and cancellation notices, advisory emails, and marketing (subject to obtaining consent where applicable). This information will be retained as long as the individual maintains an account with us, until such a time as they expressly contact us and request the deletion of such information. Emails related to providing essential services cannot be unsubscribed from while the customer's account is active. No personal information is collected that is not required to provide our scanning services. You can decline to provide personally identifiable information at any time by opting not to use our services.
Personal Information Updates & Privacy Policy Questions
Adjustments to personal information or questions regarding this policy can be submitted by emailing requests to [email protected].
Analytics
ServerScan uses Google Analytics to evaluate use of the ServerScan site. For details, please reference Google's site.
Sharing
ServerScan does not share the personally identifiable information collected from visitors with third parties, except when necessary to fulfill the legitimate business purposes described above. ServerScan does not sell personal information to third parties. ServerScan does not permit its partners to contact customers for products or services unrelated to ServerScan. We share collected personal information with: IT service providers, marketing providers, analytics and search engine providers, chat software providers, security consultants, credit card and payment processing providers. ServerScan has not received requests to share personally identifiable information with law enforcement or government organizations, but would comply if legally required to do so or to protect the rights, property or safety of us, our users, or the public as permissible by law.
Scan Information and Site Seals.
Detailed results of scans performed by ServerScan are only available inside ServerScan customer accounts. ServerScan provides a brief summary, including date, of passing scans in site seals when used by customers. Use of the ServerScan site seal by customers is voluntary.
Surveys
ServerScan occasionally collects feedback from customers and other visitors by performing surveys. Participation in these surveys is voluntary. The information collected in ServerScan's surveys is used to improve services and enhance the ServerScan user experience.
Security
ServerScan uses SSL authentication and encryption for sensitive data transactions including purchases, account login, scan configuration, and scan result downloads. Stored data is restricted to administrators and employees who need access to this data in order to perform job duties. No method of digital storage or transmission is 100% secure.
Choice / Opt out
ServerScan may occasionally email customers notification of special offers and deals from ServerScan. Customers are given the opportunity to opt out of these notifications by following the opt out directions contained in such emails. ServerScan also provides important notifications to customers regarding the services provided by ServerScan. These include expiration notifications, scan results, order receipts, and important security notifications. Customers may not opt out of these important notifications.
EU residents & Rights Regarding Personal Information
You are entitled to know what, if any, personal data we have about you. You are entitled to correct or restrict personal data we have about you. You are entitled to ask us to not use your personal data for marketing purposes. If you wish to make a complaint regarding our use of your data, you are entitled to complain directly to ServerScan or to a local governmental data protection supervisory authority. You can exercise these rights at any time by emailing us at [email protected].
How Long We Store Data
Information collected through online analytics may be stored for up to 26 months. Account data will be stored as long as necessary for dispute resolution, agreement enforcement, and to defend against legal claims. Marketing data may be used for as long as necessary or appropriate or until you request that your data be removed.
Amendments
ServerScan reserves the right to amend this privacy policy. Amendments will be made by posting adjustments to this website, and material changes will also be communicated by email or a notice on this website. Amendments will be effective immediately or as soon as permitted by applicable law.
Contact Information:
Please contact ServerScan by any of the following methods with comments or questions regarding ServerScan's Privacy Policy:
Email - [email protected]
Phone- 615-241-2344